Kalady Audiology Family,
Your overall health and wellness have always been our highest priority. We appreciate the growing concern with COVID-19 within our communities. After evaluating the most current information and reviewing all published guidelines, we remain confident in our ability to provide audiological care in a safe and healthy environment at Kalady Audiology.
We are implementing the following additional precautions and recommendations to our patients and team members in light of COVID-19.
- We recommend any patient stay home if they are experiencing COVID-19 symptoms. Use your best judgment. If you are sick, we will help you reschedule. If you are uncertain, please call our office prior to your appointment. If you have traveled outside of the United States or by mass transit in high risk states within the last 14 days, we ask you to reschedule your appointment.
We will maintain a clean and safe environment and continue to comply with OSHA and CDC infection control guidelines. We have standard protocols in place to disinfect all surfaces and patient contact areas. We sterilize or safely dispose of all instruments and products used during patient care. We have reviewed the procedures for proper hand hygiene, reinforced their importance, and encouraged accountability between team members. We have expanded and increased the frequency of cleaning and disinfection of all common areas and facilities. We have disinfectant wipes for your convenience in the bathroom along with hand sanitizer in common area and exam room. We have temporarily removed items that pose a risk for cross-contamination (books, magazines) and have discontinued offering beverages
We support a healthy work environment for our employees. We have requested our team to not be present at our office if they are experiencing symptoms. We are staying up to date with Centers for Disease Control. We are closely monitoring updates from the Centers for Disease Control, the World Health Organization and the American Academy of Audiology and will continue to seek guidance from these agencies and local public health officials. With new information, we will make the necessary adjustments to our operations and will keep you informed of any changes.
Thank you for your continued trust and confidence in the care you receive at Kalady Audiology. If you have questions or concerns, please don’t hesitate to call us.
We are here for you,